Time-Based Routing in Automatic Call Distribution Algorithms
Explore time-based routing in automatic call distribution algorithms with Java 21 and Spring Boot 3.4.1 code examples.
Read More 
Round Robin Routing Strategies: A Comprehensive Guide for Developers and Software Architects for Automatic call Distribution (ACD)
OverviewRound Robin (RR) is a simple yet powerful algorithm used to distribute tasks evenly across available resources. It is widely implemented in areas like load balancing for web servers and...
Read More
Mastering Automatic Call Distribution (ACD): Advanced Strategies, AI Integration, and Practical Implementations
Automatic Call Distribution (ACD) Algorithms OverviewAutomatic Call Distribution (ACD) algorithms are essential components in modern contact center systems. They ensure that incoming calls or messages are routed to the most...
Read MoreThe Ultimate Guide to WebSockets in Java: Concepts, Advantages, and Implementations
The Ultimate Guide to WebSockets in Java: Concepts, Advantages, and Implementations WebSockets have revolutionized how web applications communicate in real time. Unlike traditional HTTP requests, WebSockets enable continuous, bidirectional communication...
Read More
Unlocking the Power of FlatBuffers in Java Spring: A Journey Beyond gRPC
gRPC x FlatBuffersComparing gRPC with FlatBuffers directly is a bit like comparing apples with oranges, because they serve slightly different purposes, although they can both be used in interprocess communication...
Read More
Java and the Power of Immutability: Transforming your Code
In this article we will discuss and talk about immutability applied in Java The concept of immutability refers to the property of objects whose state cannot be changed after they...
Read MoreLatest News
-
Aug 26, 2025How To Build Graph RAG in…
-
Aug 5, 2025How To Build Context-Aware RAG in…
-
Jul 31, 2025How To Store Conversational Context in…
-
Jul 29, 2025Understanding Hidden Markov Models (HMM) in…